The Role of Peer Influence in Churn in Wireless Networks

Subscriber churn remains a top challenge for wireless carriers. These carriers need to understand the determinants of churn to confidently apply effective retention strategies to ensure their profitability and growth. In this paper, we look at the effect of peer influence on churn and we try to disentangle it from other effects that drive simultaneous churn across friends but that do not relate to peer influence. We analyze a random sample of roughly 10 thousand subscribers from large dataset from a major wireless carrier over a period of 10 months. We apply survival models and generalized propensity score to identify the role of peer influence. We show that the propensity to churn increases when friends do and that it increases more when many strong friends churn. Therefore, our results suggest that churn managers should consider strategies aimed at preventing group churn. We also show that survival models fail to disentangle homophily from peer influence over-estimating the effect of peer influence.Comment: Accepted in Seventh ASE International Conference on Social Computing (Socialcom 2014), Best Paper Award Winne

Dissecting AI-Generated Fake Reviews: Detection and Analysis of GPT-Based Restaurant Reviews on Social Media

Recent advances in generative models such as GPT may be used to fabricate indistinguishable fake customer reviews at a much lower cost, posing challenges for social media platforms to detect this kind of content. This study addresses two research questions: (1) the effective detection of AI-generated restaurant reviews generated from high-quality elite authentic reviews, and (2) the comparison of out-of-sample predicted AI-generated reviews and authentic reviews across multiple dimensions of review, user, restaurant, and content characteristics. We fine-tuned a GPT text detector to predict fake reviews, significantly outperforming existing solutions. We applied the model to predict non-elite reviews that already passed the Yelp filtering system, revealing that AI-generated reviews typically score higher ratings, users posting such content have less established Yelp reputations and AI-generated reviews are more comprehensible and less linguistically complex than human-generated reviews. Notably, machine-generated reviews are more prevalent in low-traffic restaurants in terms of customer visits

Combat AI With AI: Counteract Machine-Generated Fake Restaurant Reviews on Social Media

Recent advances in generative models such as GPT may be used to fabricate indistinguishable fake customer reviews at a much lower cost, thus posing challenges for social media platforms to detect these machine-generated fake reviews. We propose to leverage the high-quality elite restaurant reviews verified by Yelp to generate fake reviews from the OpenAI GPT review creator and ultimately fine-tune a GPT output detector to predict fake reviews that significantly outperforms existing solutions. We further apply the model to predict non-elite reviews and identify the patterns across several dimensions, such as review, user and restaurant characteristics, and writing style. We show that social media platforms are continuously challenged by machine-generated fake reviews, although they may implement detection systems to filter out suspicious reviews.Comment: Paper submitted to KDD2023. 8 pages, 5 figure

Compact 99-Point Finite Difference Methods with High Accuracy Order and/or MM-Matrix Property for Elliptic Cross-Interface Problems

In this paper we develop finite difference schemes for elliptic problems with piecewise continuous coefficients that have (possibly huge) jumps across fixed internal interfaces. In contrast with such problems involving one smooth non-intersecting interface, that have been extensively studied, there are very few papers addressing elliptic interface problems with intersecting interfaces of coefficient jumps. It is well known that if the values of the permeability in the four subregions around a point of intersection of two such internal interfaces are all different, the solution has a point singularity that significantly affects the accuracy of the approximation in the vicinity of the intersection point. In the present paper we propose a fourth-order $9$-point finite difference scheme on uniform Cartesian meshes for an elliptic problem whose coefficient is piecewise constant in four rectangular subdomains of the overall two-dimensional rectangular domain. Moreover, for the special case when the intersecting point of the two lines of coefficient jumps is a grid point, such a compact scheme, involving relatively simple formulas for computation of the stencil coefficients, can even reach sixth order of accuracy. Furthermore, we show that the resulting linear system for the special case has an $M$-matrix, and prove the theoretical sixth order convergence rate using the discrete maximum principle. Our numerical experiments demonstrate the fourth (for the general case) and sixth (for the special case) accuracy orders of the proposed schemes. In the general case, we derive a compact third-order finite difference scheme, also yielding a linear system with an $M$-matrix. In addition, using the discrete maximum principle, we prove the third order convergence rate of the scheme for the general elliptic cross-interface problem.Comment: 25 pages, 13 figure

Sixth-Order Hybrid FDMs and/or the M-Matrix Property for Elliptic Interface Problems with Mixed Boundary Conditions

In this paper, we develop sixth-order hybrid finite difference methods (FDMs) for the elliptic interface problem $-\nabla \cdot( a\nabla u)=f$ in $\Omega\backslash \Gamma$, where $\Gamma$ is a smooth interface inside $\Omega$. The variable scalar coefficient $a>0$ and source $f$ are possibly discontinuous across $\Gamma$. The hybrid FDMs utilize a 9-point compact stencil at any interior regular point of the grid and a 13-point stencil at irregular points near $\Gamma$. For interior regular points away from $\Gamma$, we obtain a sixth-order 9-point compact FDM satisfying the M-matrix property. Consequently, for the elliptic problem without interface (i.e., $\Gamma$ is empty), our compact FDM satisfies the discrete maximum principle, which guarantees the theoretical sixth-order convergence. We also derive sixth-order compact (4-point for corners and 6-point for edges) FDMs having the M-matrix property at any boundary point subject to (mixed) Dirichlet/Neumann/Robin boundary conditions. For irregular points near $\Gamma$, we propose fifth-order 13-point FDMs, whose stencil coefficients can be effectively calculated by recursively solving several small linear systems. Theoretically, the proposed high order FDMs use high order (partial) derivatives of the coefficient $a$, the source term $f$, the interface curve $\Gamma$, the two jump functions along $\Gamma$, and the functions on $\partial \Omega$. Numerically, we always use function values to approximate all required high order (partial) derivatives in our hybrid FDMs without losing accuracy. Our proposed FDMs are independent of the choice representing $\Gamma$ and are also applicable if the jump conditions on $\Gamma$ only depend on the geometry (e.g., curvature) of the curve $\Gamma$. Our numerical experiments confirm the sixth-order convergence in the $l_{\infty}$ norm of the proposed hybrid FDMs for the elliptic interface problem

Asymmetric Peer Influence in Smartphone Adoption in a Large Mobile Network

Understanding adoption patterns of smartphones is of vital importance to telecommunication managers in today’s highly dynamic mobile markets. In this paper, we leverage the network structure and specific position of each individual in the social network to account for and measure the potential heterogeneous role of peer influence in the adoption of the iPhone 3G. We introduce the idea of coreperiphery as a meso-level organizational principle to study the social network, which complements the use of centrality measures derived from either global network properties (macro-level) or from each individual\u27s local social neighbourhood (micro-level). Using millions of call detailed records from a mobile network operator in one country for a period of eleven months, we identify overlapping social communities as well as core and periphery individuals in the network. Our empirical analysis shows that core users exert more influence on periphery users than vice versa. Our findings provide important insights to help identify influential members in the social network, which is potentially useful to design optimal targeting strategies to improve current network-based marketing practices

a big data approach

Purpose: The purpose of this paper is to propose and demonstrate how Tourism2vec, an adaptation of a natural language processing technique Word2vec, can serve as a tool to investigate tourism spatio-temporal behavior and quantifying tourism dynamics. Design/methodology/approach: Tourism2vec, the proposed destination-tourist embedding model that learns from tourist spatio-temporal behavior is introduced, assessed and applied. Mobile positioning data from international tourists visiting Tuscany are used to construct travel itineraries, which are subsequently analyzed by applying the proposed algorithm. Locations and tourist types are then clustered according to travel patterns. Findings: Municipalities that are similar in terms of their scores of their neural embeddings tend to have a greater number of attractions than those geographically close. Moreover, clusters of municipalities obtained from the K-means algorithm do not entirely align with the provincial administrative segmentation.authorsversionpublishe